East Sussex County Council logo

Client: East Sussex County Council

Technology: SharePoint Server

Service: Consulting, Projects, Support

Delivery: SharePoint Development

“We provide full on-going system maintenance services tailored to meet individual client requirements, including telephone, email and on-site support.” Andrew Chalmers, Ballard Chalmers

Solution

Ballard Chalmers provides an ongoing SharePoint Server support service for East Sussex County Council. The service allows IT staff to request incidental support on SharePoint issues as needed.

When necessary on-site work is carried out, for example the configuration of an ISA Server to act as an application layer firewall specifically for a SharePoint extranet. The ISA was in addition to the existing perimeter firewall and was specifically to map external URLs to internal URLs, provide AD authentication and terminate SSL.