We principally specialise in software development, modernisation and integration for the Microsoft Cloud, as well as on-premises and hybrid systems. Our expertise is in Microsoft .NET and Azure, SQL Server, BizTalk Server, SharePoint Server and Xamarin.

Our custom software engineering is focused on business solutions and provides our clients with software tailored to meet specific business requirements. We can readily claim to be one of the UK’s pioneers of custom cloud-based software and integration from the very beginning in the late ’90s.

Our experience

With a heritage of over 30 years, the company is driven by its founders Geoff Ballard and Andrew Chalmers who have distinct backgrounds in technology and business, yet share the same desire to simply make things work better in business.

We deliver a flexible and mature approach to application development and have adapted methodologies and terms of business to suit the requirements of our clients. Our real-world business and technical expertise mean we are able to work with clients to find the best possible way of interpreting briefs commercially to deliver projects in scope, on time and in budget.

Our clients include leading public and private sector organisations in all major industry sectors; particularly energy & utilities, financial services, non-profit, education and health.

What our clients say

  • We are delighted with our overall solution. Ballard Chalmers and the Fares and Ticketing team have worked extremely closely together and although this was the first development project undertaken by the Fares and Ticketing team, it was so successful that we will certainly undertake development in-house in the future.

    Project Manager
    Transport for London
  • To have IT experts who quickly grasp the realities of your commercial needs, and are able to focus on each project as a working tool for business rather than a technical achievement in its own right, is a revelation.

    Managing Director
    CVA Media
  • Ballard Chalmers’ consultancy and Microsoft .NET development expertise has been instrumental in the redevelopment of the Canterbury Student .NET portal.

    Information Systems Development Manager
    Canterbury Christ Church University
  • …I can’t believe how much we’ve managed to get done over the last couple of years…and I just want to say thanks to you for all your work.

    The performance increases out of the team are pretty astonishing.

    For example, since the original phase 1 launch, the number of accounts worked by the team has increased by 250%, successful outcomes by 137%, payments by 152%, among many more positive stories. While headcount has remained fairly static, these improvements have been heavily influenced by process and system improvements that we’ve put in place together.

    I’m sure we’ll see similar results with phase 2… which is a very exciting prospect!

    Business Analyst
    energy services company
  • Moving our Global ERP System from an on-premises solution to a Cloud hybrid solution presented some technical challenges during design and implementation phases. Ballard Chalmers consultants provided the skills and expertise needed to successfully complete the project. We are extremely happy with the end result and the service provided by Ballard Chalmers.

    Head of IT EMEA and Global Networks

Our approach

We deliver a flexible approach to application development and have adapted methodologies and terms of business to suit the requirements of our clients.

Our core Services give us great flexibility to work with clients across any point of the development lifecycle. In addition to Software Development Projects, we offer short term Consultancy, longer term Team Augmentation as well as ongoing Support services.

We work with UK enterprises on a broad and varied range of projects – from designing and developing new applications that support business innovation and business process streamlining; to existing application modernisation; and systems integrations – particularly today with hybrid cloud systems, integrating online and offline enterprise systems securely and efficiently.

In the main, we provide IT executives and managers of large organisations with expertise and skills on an outsource service and technical partnership basis to help to achieve your programme objectives. Our commitment to our clients is that we will bring the best possible expertise and skill sets to the partnership.

Flexible development

The Flexible Development approach is a proven method which enables us to deliver our expertise in a manner tried and tested in over 30 years of delivering custom developed software projects.

Flexible Development is our own unique delivery method and describes a practical blend of waterfall and agile software development.

The process is typically three-phased:
1. An initial outline project scope.
2. A detailed system design, scope of work, budget and time estimate.
3. With this budget and time estimate now still being within original expectations, or otherwise acceptable, the development phase begins.

This does not provide for a fixed-price but gives budget parameters and a clear change-control process for clients and developers to work within to stay in budget. If it turns out the scope is incomplete in practical terms during development, then the budget can be increased, or the scope can be decreased.

With the Flexible Development approach, we are guaranteeing our expertise, honesty and partnership to work together on delivering.

White Paper

Why Flexible Development for Custom Software Projects

In this white paper, Ballard Chalmers’ Managing Director, Andrew Chalmers, provides a detailed explanation on why Flexible Development is the right approach for custom software development projects.



Microsoft Gold Partner

Ballard Chalmers is a Microsoft Partner, having achieved multiple competencies including Gold Data Platform, Gold Application Integration, Silver Application Development, Silver Cloud Platform and Silver Independent Software Vendor, as well as being a recognised Microsoft Cloud Solution Provider.

Only the top 5% of Microsoft Partners have attained Microsoft competencies, meeting extensive technology requirements and demonstrating expertise through rigorous exams.

As a Microsoft Partner we benefit from specialised technical support and services from Microsoft, which means we can serve you better.

International Association of Microsoft Channel Partners

About | IAMCP

Ballard Chalmers is a member of the International Association of Microsoft Channel Partners (IAMCP), a non-profit organisation that represents Microsoft´s best partners around the globe.

Since 1994, IAMCP has been bringing Microsoft Partners together to leverage our joint strengths in delivering world class solutions to clients while enhancing ties to Microsoft.

The Microsoft Partner Network is the strongest ecosystem in the industry and IAMCP builds on that strength, delivering even more value to Microsoft Partnerships.

Cyber Essentials

In line with the UK National Cyber Security Strategy, Ballard Chalmers’ Cyber Essentials certification demonstrates our commitment to compliance with Government-backed and industry-supported cyber security standards. In order to achieve certification, we were required to demonstrate adherence to best practice against the five basic security controls defined by the scheme:

  • Boundary firewalls and internet gateways
  • Secure configuration
  • Access control
  • Malware protection
  • Patch management.

We have always employed strict security procedures at Ballard Chalmers, ensuring our data is kept and maintained to the highest standards. By implementing in-house security safeguards we are able to address and mitigate cyber-based threats more effectively.

London Digital Security Centre

About | London Digital Security CentreBallard Chalmers is accredited by and is a member of the London Digital Security Centre, a not for profit joint venture between the Mayor of London, the Metropolitan Police Service and the City of London Police. London Digital Security Centre’s role is to help businesses to grow and innovate through operating in a secure digital environment.

Quality Management ISO 9001:2008

ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards. As an ISO 9001:2008 certified organisation, audited by Quality Management Systems (QMS), we measure our performance on an ongoing basis and strive to constantly improve it.

We ensure our Quality Management System is fully and completely understood by all employees and that its procedures are implemented, adhered to and maintained at all times.


Crown Commercial Service

Ballard Chalmers is an official supplier for the Crown Commercial Service for the ‘Digital Outcomes and Specialists 3’ framework, which aids the research, designing, building, testing and delivery of software applications and digital services within the public sector.

The framework has been agreed between the government and Ballard Chalmers to offer custom software development to public sector organisations.

News | Crown Commercial Supplier



Clutch is an independent ratings and reviews firm, based in Washington DC, USA, that ranks businesses on a number of criteria, including which services they provide, how prominent they are in their market, and how favourable their clients view them. Based on this Clutch metric, Ballard Chalmers has won the following awards:

  • Top Software Developers UK 2018
  • Top IT Services UK 2018
  • Top Azure Cloud Consultants 2018
  • Top B2B Service Providers 2019

Additionally Ballard Chalmers was listed Clutch 1000 for 2018.

See what our clients say about us on Clutch here (external link).

About | Clutch Top Software Developers  About | Clutch IT Services  About | Clutch Top Azure Cloud Consultants

Clutch Top B2B Service Providers 2019