Application Support & DevOps

This gives us continuity at a reasonable cost and maintains the relationship with Geoff and the Ballard Chalmers team. It’s our software and we have the flexibility to add enhancements when we want, and we are well supported by Ballard Chalmers.

Director of Development – Ipes

I’ve worked with a number of external companies with regards to support and development, all of whom have been professional, but I can honestly say that Ballard Chalmers have delivered their service to the highest standard of them all.

IT Program Manager – Plastic Logic

Helpful and highly knowledgeable. Supported many of our systems for several years and continue to do so.

IT Network Supervisor – The College of Richard Collyer

We have been using Ballard Chalmers for support of our SharePoint intranet for over three years now and the level of service has been outstanding. They have also developed a number of bespoke applications for us. The solutions they have delivered have been reliable and solid and we have very rarely had to re-visit them. I find it difficult to find any criticism of the service they provide.

Application Support Engineer – Tokyo Electron

Richard has been, and continues to be, a fantastic help with support to our client. He always takes the time to explain things as clearly as the situation allows and is very quick to fix problems when asked. I really appreciate all his help.

Manager – Mason Zimbler

I have used Ballard Chalmers for website development, training and support in SharePoint. There’s no hard sell and within the terms of our contract, they’ve always got back to me with the information and support I’ve needed when I needed it which makes them very easy to deal with.

IS Manager – World Association of Nuclear Operators (WANO)

They are integrated into our work communications. We have weekly phone meetings with the project manager and the developers, and it’s easy to email or message team members directly. They have their own support portal, but we can run through the budget, admin-related tasks, design specifications, guidance, or other criteria. Otherwise, they manage their internal processes.

Project Manager – OVO Energy

Since March 2018, they have been supporting and developing our product and we have already made huge advancements in a relatively short time. The care and attention that is applied to the work they have done, the ability to resolve issues quickly, first rate communication and outstanding approach to project management all contribute to the success.

Managing Director – AppCan

We have a large and complex healthcare management system called The Care Database. We moved our development and support to Ballard Chalmers at the beginning of the year and they rapidly picked up our existing code and familiarised themselves with our product.

Director of Operations – The Care Database

Ballard Chalmers undertook further development to an existing application. They were very quick to understand our requirements, were able to create a complete test environment within Azure in record fast time, fully understood the the existing connectivity solution into our back end systems and provided further enhancements and ongoing support.

IT Manager – Jacksons Fencing