If we find a bug in the product, we’re able to speak directly with the developers to correct issues quickly and easily. In our prior partnership, we didn’t have direct contact with developers, so that was a huge improvement in this engagement. It helped us complete tasks more quickly.
Director of Operations – The Care Database
There are two levels to Ballard Chalmers’ role. They took over the software’s management and help us to stabilize it. Their team also evolves the product to modern standards. We have a detailed roadmap that they help us to achieve. Their team understands our business context and gives us advice if we’re going down the wrong path.
IT Manager, Y.CO
Their team’s extremely competent. Unlike our previous vendor, I don’t have to worry about their ability to complete tasks. They’re engaged and turnaround results quickly. Whether it’s competency or cost, it’s all positive.
IT Manager, Y.CO
We were very keen to demonstrate to the team that something as complicated as this could be handled quickly and efficiently, without major disruption to their operations: something which we have successfully done.
Director – AppCan
I wanted to thank you personally for all the work you have put into this – the migration has gone very well, not a grumble from anyone!
Director – AppCan
We have noticed a dramatic improvement in our development speed and the quality of work is high. This is due to the direct communication we have with their developers to discuss and solve problems. We look forward to continuing to work with Ballard Chalmers and continuing to grow and improve our Care Database.
Director of Operations – The Care Database
The deliverables have helped internal stakeholders use resources more efficiently. Organized and responsive, the team excelled at collaborating with stakeholders. Their transparent communication supported a positive partnership. They were tenacious workers.
Founding Partner – Digital Transformation Company
The improvements to the database structure and database performance have been very good. Before we engaged Ballard Chalmers, the database would crash, especially when searches were done. They made some changes in SQL and to the GUI [graphical user interface] and to how the data is extracted and dealt with. There’s been a significant improvement.
Head of IT – Young Epilepsy
Ballard Chalmers undertook further development to an existing application. They were very quick to understand our requirements, were able to create a complete test environment within Azure in record fast time, fully understood the the existing connectivity solution into our back end systems and provided further enhancements and ongoing support.
IT Manager – Jacksons Fencing
This was our first experience of working with Ballard Chalmers. They did a great job of working to our style of project management (e.g. through issues management) and allowed us to deliver the upgrade and redesign of SharePoint that we wanted, whilst adhering to best practice.
ICT Service Development Manager – CHP
Since the original phase 1 launch, the number of accounts worked by the team has increased by 250%, successful outcomes by 137%, payments by 152%, among many more positive stories. While headcount has remained fairly static, these improvements have been heavily influenced by process and system improvements that we’ve put in place together.
Business Analyst – Energy Services Company
Ballard Chalmers consultancy and development expertise has been key in helping us capitalise on our existing investment in Microsoft SharePoint 2007 and helping us deliver an effective solution to the business. We look forward to working in partnership with them as we continue to enhance and develop our SharePoint system.
CEO – Appleyards