If we find a bug in the product, we’re able to speak directly with the developers to correct issues quickly and easily. In our prior partnership, we didn’t have direct contact with developers, so that was a huge improvement in this engagement. It helped us complete tasks more quickly.
Director of Operations – The Care Database
Since March 2018, they have been supporting and developing our product and we have already made huge advancements in a relatively short time. The care and attention that is applied to the work they have done, the ability to resolve issues quickly, first rate communication and outstanding approach to project management all contribute to the success.
Managing Director – AppCan
We have a large and complex healthcare management system called The Care Database. We moved our development and support to Ballard Chalmers at the beginning of the year and they rapidly picked up our existing code and familiarised themselves with our product.
Director of Operations – The Care Database
I’ve always had a good experience with them. They provide good support, and recently provided us with the ability to deploy developments weekly.
Project Manager – OVO Energy
They are integrated into our work communications. We have weekly phone meetings with the project manager and the developers, and it’s easy to email or message team members directly. They have their own support portal, but we can run through the budget, admin-related tasks, design specifications, guidance, or other criteria. Otherwise, they manage their internal processes.
Project Manager – OVO Energy
This gives us continuity at a reasonable cost and maintains the relationship with Geoff and the Ballard Chalmers team. It’s our software and we have the flexibility to add enhancements when we want, and we are well supported by Ballard Chalmers.
Director of Development – Ipes
Richard has been, and continues to be, a fantastic help with support to our client. He always takes the time to explain things as clearly as the situation allows and is very quick to fix problems when asked. I really appreciate all his help.
Manager – Mason Zimbler
Helpful and highly knowledgeable. Supported many of our systems for several years and continue to do so.
IT Network Supervisor – The College of Richard Collyer
Ballard Chalmers provide us with specialist development, advice and support, and integrate well with our in-house Information Services Team. We find everyone at Ballard Chalmers very personable, professional and highly skilled.
IT Manager – Young Epilepsy
We had an initial meeting with Ballard Chalmers and were immediately confident that they were the right fit for us. We’ve now been working with Ballard Chalmers for almost a year and a half and they’ve assisted us in several areas including SharePoint Support and SharePoint consultancy to help us migrate from a 3rd party intranet solution to ‘Modern’ SharePoint Online.
CIO – United Living
I would like you to convey my appreciation for the professional faultless support we continue to receive from Ballard Chalmers. From installation to the completion of the SharePoint application and subsequent support, they have shown expert knowledge.
IT Manager – Plastic Logic
We have been using Ballard Chalmers for support of our SharePoint intranet for over three years now and the level of service has been outstanding. They have also developed a number of bespoke applications for us. The solutions they have delivered have been reliable and solid and we have very rarely had to re-visit them. I find it difficult to find any criticism of the service they provide.
Application Support Engineer – Tokyo Electron